According to a recent report covered by Arabian Business, 70% of UAE consumers are now using AI-powered tools in their shopping journey — a steep rise from 48% just last year.
From personalized recommendations to AI-driven price tracking and virtual try-ons, shoppers are becoming more comfortable with automation that streamlines their retail experience.
The trend highlights the growing role of generative AI and predictive analytics in reshaping customer engagement across the GCC region — and retail players are taking note.
This surge aligns with global shifts, but also reflects the UAE’s fast-track digital culture and willingness to adopt intelligent tech at scale.
Source: Arabian Business
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