Diella is virtual / AI-generated with no physical presence.
The government’s stated goal is to make public tenders *“100% free of corruption.”
Previously, Diella had been operating in a more limited role as a virtual assistant on Albania’s e-government platform, helping citizens and businesses obtain documents.
This marks a striking example of AI moving beyond support functions into formal positions of governance — raising both optimism for transparency and questions around oversight, accountability, and public trust.