Enterprise AI Enters an ROI Reckoning: More Use, Uneven Value, Reveals Deloitte Survey

AI is helping businesses work faster, make better decisions and generate revenue. But how much of that potential is translating into measurable business results? Deloitte’s latest survey of 3,500 business and technology leaders across 25 countries explores the results.

Key Findings

  • 81% of companies report faster decision-making and execution through AI.
  • 28% report revenue gains from AI, up from 20% in January 2026.
  • 60% have redesigned jobs around AI capabilities to at least a moderate degree.
  • Only 25% say they are using AI to deeply transform their business through new products, services or redesigned business models.
  • 40% allow AI systems to execute decisions or take actions without human approval, at least to a moderate degree.

Source: Deloitte – Enterprise AI Enters an ROI Reckoning